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Administrative Assistant (Financial Aid)

Dakota State University is seeking applications for a full-time Administrative Assistant I in the Financial Aid Office.

  • Answer phone calls/emails, direct phone calls and walk-in traffic where appropriate.
  • Counsel students/families and answering staff questions about students’ financial aid.
  • Assist students with financial aid applications.
  • Assemble financial aid packets.
  • Correspond with students and parents regarding missing information for loan requirements.
  • Interview, hire, and supervise student office assistant hired through the Federal Work Study program.
  • Maintain compliance with Federal Direct Loan counseling and MPN requirements.
  • Create reports and monitor student records.
  • Process pre-claim notification letters.
Knowledge, Skills, and Abilities:
  • Effective written and oral communication skills.
  • Excellent customer service skills.
  • Ability to work well with other employees, students/families, and the general public.
  • Knowledge of basic bookkeeping, computer software applications, and basic IRS tax filing rules and forms.
  • Ability to gather, compare, and summarize data from a variety of sources.
  • Flexible benefits package – including paid time off, health and retirement benefits
  • Life and disability insurance options
  • Reduced tuition, longevity pay and training opportunities
  • Professional liability coverage
How to Apply:
DSU accepts applications through an on-line employment site. To apply, visit Please submit a cover letter, resume, and a list of at least three professional references.

Applications will begin to be reviewed immediately and continue until the position is filled.

About Dakota State University:
DSU is located in Madison, South Dakota in the southern lakes region of the state. The region boasts a wealth of outdoor sports and a life-style possible only in smaller towns and rural communities. Madison is just a 50-minute drive from Sioux Falls, the largest city in South Dakota.

Dakota State employees receive a comprehensive and flexible benefits package including paid time off, health and retirement benefits, and life and disability insurance options. Other benefits include reduced tuition, longevity pay and training opportunities. DSU also provides professional liability coverage.

Equal Employment Opportunity:
 is committed to equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants with disabilities are invited to identify any necessary accommodations required in the application process. E-Verify, EOE.